We want you to love your Leo shoes. If something isn't right, we'll make it right — hassle-free.
WhatsApp us at +91 88264 02460 within 7 days of delivery. Share your order number and photos of the product showing the reason for return.
Our team reviews your request within 24 hours. Once approved, we will share a return pickup confirmation. We arrange the pickup — you don't need to visit any courier office.
Our courier partner will pick up the product from your address. Please ensure the shoes are packed in their original box with all tags and accessories.
Once we receive and inspect the returned product (2–3 days), your refund is processed within 5–7 business days to your original payment method.
| Payment Method | Refund Timeline |
|---|---|
| UPI / Net Banking | 3–5 business days |
| Credit / Debit Card | 5–7 business days |
| Cash on Delivery (COD) | 5–7 business days (bank transfer to your account) |
Refund timelines start from the date we receive and inspect the returned product. COD refunds require you to share your bank account details via WhatsApp.